Ensure that: You have created an account and added a credit card. The Fin app has access to your camera, location, and bluetooth. Instruction to check and allow access for iPhone. Instruction to check and allow access for Android. You have good cellphone service. Restart the app. Instructions for iPhone. Instructions for Android. Try to rent…Details
Please report an issue in app or call our customer service. If you have trouble ending your ride it is very important to re-lock your vehicle to a Fin rack before leaving the area. Please follow these steps first before preforming a manual lock procedure These steps will allow you to lock the vehicle manually…Details
Ensure that: The Fin app has access to bluetooth and your camera. Settings for this are commonly found in the “privacy” section of your general phone section. You have good cellphone service. You are at the Fin bike rack you initially rented from! Restart your Fin app and try again. This step solves most problems.…Details
Download the Fin App on the App Store. Create an account and add a credit card. Conduct a safety inspection of the Bicycle. Scan the QR code on the Bike to unlock. Ride with a helmet! Return the bike and secure the lock and cable. Remember the above is just a summary of more detailed description…Details
Recovering from a capsize, how to re-enter a kayak.
Check out this graphic from Boat U.S. Check life jacket label to ensure that the life jacket is a proper fit for your size and weight. Put the life jacket one. Inspect the jacket for wear and tear. Warning signs include rips and missing or broken buckles or straps. Make sure to report any damage…Details
When renting paddlesports equipment from Fin you are agreeing to ALWAYS wear a life jacket (PFD, personal flotation device) that is fit properly. We have a zero tolerance policy for not wearing a life jacket properly, wearing a life jacket unzipped or unbuckled, or not wearing a life jacket at all. You will be banned from…Details
You must be the legal age to enter into binding contracts. This means you need to be 18 years or older to use the service by yourself. You must be 18 years or older for our paddlesport equipment, including kayaks. You must be 16 years or older for our non-electrical bikes. Before signing up for…Details
No. Fin equipment must stay within the geofenced area and be returned to the same rack that it was rented from.