Ensure that: You have created an account and added a credit card. The Fin app has access to your camera, location, and bluetooth. Instruction to check and allow access for iPhone. Instruction to check and allow access for Android. You have good cellphone service. Restart the app. Instructions for iPhone. Instructions for Android. Try to rent…
Please report an issue in app or call our customer service. If you have trouble ending your ride it is very important to re-lock your vehicle to a Fin rack before leaving the area. Please follow these steps first before preforming a manual lock procedure These steps will allow you to lock the vehicle manually…
Ensure that: The Fin app has access to bluetooth and your camera. Settings for this are commonly found in the “privacy” section of your general phone section. You have good cellphone service. You are at the Fin bike rack you initially rented from! Restart your Fin app and try again. This step solves most problems.…