I cannot lock my bike!

End the ride in the app.When prompted take a photo of the bike.Share photo. Close the ring lock.Without the cable inserted press down on the silver lever closing the ring lock and locking the rear wheel. Check to make sure the ring lock doesn’t hit a spoke. If the lock will not close, please make sure…

How to Rent a Bike - Help Desk - Fin

How do I rent a bike?

Download the Fin App on the App Store.  Create an account and add a credit card. Conduct a safety inspection of the Bicycle. Scan the QR code on the Bike to unlock. Ride with a helmet!  Return the bike and secure the lock and cable.  Remember the above is just a summary of more detailed description…

Pause My Ride - Help Desk - Fin

How do I pause my ride?

You must end your ride via the app to stop getting charged for the ride. For information on how to end your ride, refer to How do I end my ride? If you’re planning to step away from your vehicle (e.g. running an errand), you can pause your ride to ensure that no one else can use the vehicle. When a…

Fin - Help Desk

What is Fin?

Fin is an outdoor recreational equipment rental company, that provides a new way to have fun and explore the world where you want, when you want. Our platform that enables members to access a network of outdoor recreational equipment via a smartphone application. Whether at the waters edge or at the beginning of the trail,…