Insert paddle into kayak, place kayak into the same rack space that it was rented from. The bow is pointed toward the Fin signage and the code on the lock should match. End the ride by swiping right in the App. Take a photo of the kayak and share the image. Lock the PFD into…
End the ride in the app.When prompted take a photo of the bike.Share photo. Close the ring lock.Without the cable inserted press down on the silver lever closing the ring lock and locking the rear wheel. Check to make sure the ring lock doesn’t hit a spoke. If the lock will not close, please make sure…
Ensure that: You have created an account and added a credit card. The Fin app has access to your camera, location, and bluetooth. Instruction to check and allow access for iPhone. Instruction to check and allow access for Android. You have good cellphone service. Restart the app. Instructions for iPhone. Instructions for Android. Try to rent…
Please report an issue in app or call our customer service. If you have trouble ending your ride it is very important to re-lock your vehicle to a Fin rack before leaving the area. Please follow these steps first before preforming a manual lock procedure These steps will allow you to lock the vehicle manually…
Ensure that: The Fin app has access to bluetooth and your camera. Settings for this are commonly found in the “privacy” section of your general phone section. You have good cellphone service. You are at the Fin bike rack you initially rented from! Restart your Fin app and try again. This step solves most problems.…
We recommend you watch the following ACA video. https://youtu.be/yY4nw6Ho9wc?si=NIRD0I571uzu0kDG
Recovering from a capsize, how to re-enter a kayak.
Check out this graphic from Boat U.S. Check life jacket label to ensure that the life jacket is a proper fit for your size and weight. Put the life jacket one. Inspect the jacket for wear and tear. Warning signs include rips and missing or broken buckles or straps. Make sure to report any damage…
When renting paddlesports equipment from Fin you are agreeing to ALWAYS wear a life jacket (PFD, personal flotation device) that is fit properly. We have a zero tolerance policy for not wearing a life jacket properly, wearing a life jacket unzipped or unbuckled, or not wearing a life jacket at all. You will be banned from…
You must be the legal age to enter into binding contracts. This means you need to be 18 years or older to use the service by yourself. You must be 18 years or older for our paddlesport equipment, including kayaks. You must be 16 years or older for our non-electrical bikes. Before signing up for…